Day 1: PMO Fundamentals and Planning

Morning

Module 1: Introduction to the PMO Concept (1.5 hours)

• Understand the purpose, value, and strategic importance of a PMO

• Differentiate among various types of PMOs (Supportive, Controlling, Directive

• Defining "What is a PMO?"  

• Identify common PMO functions, roles, and responsibilities  

• Identify PMO maturity models and evolution over time  

• Align the PMO vision with organizational strategy  
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Module 2: Building the Business Case & Securing Stakeholder Buy-In (1.5 hours)

• Develop a compelling business case for establishing a PMO

• Identify key stakeholders and secure executive sponsorship

• Conduct an organizational needs assessment  

• Articulate tangible and intangible PMO benefits (improved governance, resource utilization, project success rates)

• Conduct stakeholder analysis: identifying supporters, influencers, and detractors  

• Learn strategies for executive communication and endorsement

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Afternoon

Module 3: Designing the PMO Structure, Services, & Governance (3 hours)

• Define the organizational placement, reporting lines, and authority level of the PMO

• Determine the set of services and support functions the PMO will provide

• Understand the foundational elements of PMO governance frameworks: charters, policies, and escalation paths

• Understand PMO organizational models and reporting structures  

• Learn core PMO services: methodology standardization, training, resource management, portfolio oversight, risk management

• Identify required skill sets and PMO staffing considerations ​

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​Day 2: Implementation and Tools

Morning

Module 4: Standardizing Processes, Tools, & Templates (2 hours)​

• Understand how to ensure consistent reporting and metrics across projects

• Learn to select suitable PM methodology (Predictive, Agile, Hybrid)  

• Learn tool and software evaluation criteria (PMIS, dashboards, collaboration platforms)

• Develop standard project templates (charters, plans, status reports)  

• Establish performance metrics and KPIs for project consistency  
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Module 5: Implementing the PMO & Managing Change (1 hour)

• Develop a phased implementation approach for the PMO

• Apply change management principles to ensure organizational acceptance

• Learn PMO implementation roadmap: pilot projects, gradual rollout, communication plan  

• Learn change management frameworks and stakeholder engagement strategies  

• Understand training and capability-building approaches  
   

Afternoon​

Module 6: Monitoring PMO Performance & Continuous Improvement (2 hours)​

• Establish a continuous improvement cycle to evolve the PMO over time

• Define and track PMO success metrics with: project success rates, cost savings, resource utilization, stakeholder satisfaction

• Conduct periodic PMO reviews and health checks  

• Incorporate lessons learned into updated processes and templates  

• Leverage maturity models (e.g., OPM3, P3M3) to guide ongoing development  
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Module 7: Closing & Action Planning (1 hour)

• Synthesize course learnings and create personalized action plans

• Identify next steps and available resources for continued PMO development 

• Additional resources: industry benchmarks, professional associations, reference materials  ​